Guide to Verifying Simcard Registration in Uganda

On March 5, 2012, Uganda Communications Commission (UCC) launched a simcard registration exercise see my coverage at http://wp.me/pXn3W-4H. On February 28, 2013, all un-registered simcards will be switched off by the telecom providers so there is a concerted push to register the simcards. Estimates put registration at about 50%, but that number is to be put to the test at the end of the month.

This simple guide is to enable you to check for your registration (operators in alphabetical order)

UPDATE 3: November 2015 – all operators now use *197# and messages have also been updated

  1. Airtel – *197#
    • Response – SMS Message from KYC with text “Dear NAMES 075XXXXXXX,your Airtel Simcard has been sucessfully registered. You can now also send and receive Airtel Money”
  2. MTN  – *197*1#
    • Y’ello NAMES, your SIM card was registered successfully. Thank you for choosing MTN.
  3. Orange Uganda – *197#
    • Response -You have successfully registered 079xxxxxxx in the names of NAMES
  4. Smile Telecom – not offering mobile cellular services, all Internet customers are registered on signup
  5. Uganda Telecom – *123#
    • Response – Dear NAMES, your number 071XXXXXXX is now fully registered with Uganda Telecom. Thank u for choosing UTL. It’s all about U
  6. Warid Telecom –  *197# (same as Airtel above)

UPDATE: I have just been informed that dialing *197# can be used to check the registration status for any simcard (Thanks to alwangac via I-Network)
UPDATE 2: MTN simcard registration check is now functional

Did I miss anything or did this post help you, let me know

42 responses to this post.

  1. Just learned that the MTN query is not yet functional, been trying it for a week now. Incidentally, I got it from their support team!

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  2. Good info – I don’t believe I hadn’t seen any of it officially from the networks themselves. Perhaps I’m not paying enough attention to the advertising platforms that don’t get to me directly such as …my mobile phone!

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  3. Posted by alex on February 6, 2013 at 09:16

    how about k2?

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  4. Posted by Dean on February 6, 2013 at 09:43

    Thanks Stev, very helpful indeed:)

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  5. Posted by Henry Mubiru on February 6, 2013 at 10:07

    Thanks for this.

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  6. Very useful guide! Highly recommended!

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  7. yeah…. why can’t some of us register online? The inconvenience of looking for their centres… esp. warid!!!

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  8. Posted by David Okwii on February 6, 2013 at 11:58

    Very helpful information. Thanks again.

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  9. Thanks, most helpfull

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  10. Posted by Diana on February 6, 2013 at 13:04

    Thanks Steve, but why on earth did these guys have to register our sim cards if they knew they weren’t going to update their data?
    I registered My utl Sim but am surprised and disappointed at “Dear customer yo sim card is not yet registered”

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